ISO/IEC 20000-1: An international standard for service management that specifies requirements for establishing, implementing, maintaining, and continually improving a Service Management System (SMS). Initially developed as BS15000, it ensures the delivery of consistent and quality services by supporting data security and business continuity.
Categories: CC D1: Security Principles | CCSP D6: Legal - Risk and Compliance | CISM D1: Information Security governance | CISSP D1: Security and Risk Management | Security+ D5: Security Program Management and Oversight | SSCP D1: Security Concepts and Practices
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