IT Architecture

IT Architecture: The structural design of information systems in an organization. It encompasses various aspects such as hardware, software, networking, and data storage, and their interconnections. The architecture defines the blueprint for the system and ensures that all components work together effectively, consistently, and securely, aligning with the organization’s goals and strategic direction.

ISO/IEC 17799

ISO/IEC 17799: ISO/IEC 17799 was renumbered as ISO/IEC 27002. It provides guidelines for organizational information security standards and information security management practices, including the selection, implementation, and management of controls. By following the practices outlined in ISO/IEC 27002, organizations can help to protect the confidentiality, integrity, and availability of their information.

IT Asset Management (ITAM)

IT Asset Management (ITAM): The process of ensuring that all physical and digital assets within an organization, such as hardware, software, and digital licenses, are accurately tracked, used, and maintained throughout their lifecycle. This management process is crucial to mitigate risks associated with over or under-utilization, legal issues, and unaccounted resources. It assists in optimizing […]

ISO/IEC 18045

ISO/IEC 18045: An international standard that specifies the methodology for conducting security evaluations of information technology (IT) products, including the evaluation of security functional requirements as defined by the ISO/IEC 15408 series of standards, commonly known as the Common Criteria for Information Technology Security Evaluation. ISO/IEC 18045 provides guidance on the actions to be performed […]

IT Asset Management Lifecycle – Acquiring

IT Asset Management Lifecycle – Acquiring: The acquiring phase in the IT Asset Management (ITAM) lifecycle involves identifying requirements, selecting vendors, and purchasing IT assets. It includes assessing financial and operational impacts, as well as ensuring compliance with organizational policies and security standards. Proper acquisition strategies optimize spending and align new assets with business objectives.

ISO/IEC 20000-1

ISO/IEC 20000-1: An international standard for service management that specifies requirements for establishing, implementing, maintaining, and continually improving a Service Management System (SMS). Initially developed as BS15000, it ensures the delivery of consistent and quality services by supporting data security and business continuity.

Our Generative AI for Work courses are LIVE!

Generative AI is a tool – it has massive knowledge but zero judgment.

That is why we made the Generative AI for Work short courses.

They aren’t 20-hour theory dumps covering 50 different use cases.

Each course is short and focuses on doing one specific task better: writing emails faster, running better meetings, negotiating salary, preparing for interviews, or planning your career path.

The goal is simple – handle routine work efficiently so you can focus on what only humans can do.

In the course you get:

Short videos showing you how to get the right responses from Generative AI.

We show prompts that you can tailor to your needs.
We give you the tools to apply what we teach in any related topic, not just our examples.

Live AI role plays, so you can practice 1-1 conversations and feel comfortable with them.

Only in Salary, Interview, and Leadership courses:
• 20 Role Plays in the Salary course (both for new and current salary talks).
• 16 Role Plays in the Interview course, so you can refine your answers to the most common questions.
• 4 Role Plays in the Leadership course, so you can work on your 1-1 talks for both good and not so good talks.

Multiple Downloadable PDFs.

• A course specific handout with what we show you in the videos, and do's and don'ts.
• How to write better prompts for the output you need.
• How to spot mistakes, hallucinations, and how to course correct them.