Service desk
Service desk: A team or department responsible for providing technical support and assistance to users of a system or service. It is used in IT operations to manage and resolve incidents, problems, and requests related to the operation of a system or service. Examples include using a service desk for incident management, problem management, and […]
Security Operations (SecOps)
Security Operations (SecOps): The practice of integrating security into all IT operational processes. SecOps aims to bridge the gap between security and operations teams, enhancing collaboration to effectively detect and respond to security threats in a coordinated manner.
Security awareness campaign
Security awareness campaign: A coordinated effort to educate and inform employees on security practices and protocols. It is used in organizations to raise awareness and understanding of security measures among employees. Examples include posters and flyers distributed throughout the workplace, regular security newsletters, and interactive training sessions.
Security Operations Center (SOC)
Security Operations Center (SOC): A centralized unit where an organization’s security activities are coordinated and managed. Staffed by security analysts and equipped with advanced tools and technologies, a SOC provides continuous surveillance and analysis of data from networks, servers, endpoints, applications, and databases to detect, analyze, and respond to cybersecurity incidents. The aim of a […]
Security awareness coordinator
Security awareness coordinator: A person responsible for overseeing and managing a security awareness program. They are responsible for developing and implementing security awareness campaigns, as well as providing ongoing support and education to employees. Examples of a security awareness coordinator include a human resources manager or a dedicated security team member.
Security Orchestration, Automation, and Response (SOAR)
Security Orchestration, Automation, and Response (SOAR): A framework for integrating and automating security tools and processes to improve the efficiency and effectiveness of security operations. Used in the management of security operations and incident response. Examples include SOAR platforms and security automation scripts.